Terms of Service

1. Acceptance

By accessing or using the OpenBanq platform, APIs, SDKs, documentation, or related services (collectively, the "Services"), you agree to be bound by these Terms of Service. If you are entering into these Terms on behalf of an organisation, you represent that you have authority to bind that organisation.

2. Services

OpenBanq provides open-banking infrastructure including but not limited to: PSD2/PSD3 account information and payment initiation services, FDX-compliant data aggregation, FAPI 2.0–authenticated APIs, core-banking connectors, real-time payment routing, and regulatory reporting. The Services are provided under the tier selected in your order form (Sandbox, Growth, Enterprise).

3. Account registration

To access production environments, you must complete identity verification and provide regulatory authorisation where applicable (e.g., AISP/PISP authorisation for PSD2 services). Open Finance Infrastructure Ltd. reserves the right to refuse, suspend, or revoke access where regulatory conditions are not met.

4. Acceptable use

• You must comply with all applicable laws including AML/CFT, data protection, and financial services regulations.
• You must not reverse engineer, decompile, or attempt to extract source code of closed components of the Services.
• You must not use the Services to process payments or data for sanctioned entities per EU, UK, US (OFAC), UN, or jurisdiction-specific sanctions lists.
• You must not exceed API rate limits as documented; sustained abuse may result in throttling or suspension.

5. Data processing

Processing of personal data is governed by our Privacy Policy and, where you process personal data using the Services in scope of GDPR, by our Data Processing Agreement, which is incorporated by reference and forms part of these Terms.

6. Fees and payment

Fees are as specified in your order form or published pricing. Invoices are due net 30 days. Late payment incurs interest at 8% above the European Central Bank reference rate, calculated daily. Growth and Enterprise tiers require annual commitments.

7. Confidentiality

Each party shall protect the Confidential Information of the other party using at least the same degree of care it uses to protect its own, and shall not disclose such Confidential Information except to employees, agents, or subcontractors with a need to know who are bound by equivalent obligations. This obligation survives termination for five (5) years.

8. Intellectual property

Open Finance Infrastructure Ltd. retains all right, title, and interest in the Services, including all related intellectual property rights. These Terms grant you a limited, non-exclusive, non-transferable, revocable licence to use the Services during the term of your subscription.

9. Warranties and disclaimers

Open Finance Infrastructure Ltd. warrants that the Services will perform substantially in accordance with the documentation. Except as expressly set forth in these Terms and the order form, the Services are provided "as is" and Open Finance Infrastructure Ltd.disclaims all other warranties, express or implied, including merchantability and fitness for a particular purpose, to the maximum extent permitted by law.

10. Limitation of liability

To the maximum extent permitted by law, neither party's aggregate liability arising out of or related to these Terms shall exceed the fees paid by you to Open Finance Infrastructure Ltd. in the twelve (12) months preceding the claim. Neither party shall be liable for indirect, incidental, consequential, special, or punitive damages. Nothing in this clause limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded or limited under applicable law.

11. Indemnity

Each party shall indemnify the other against third-party claims arising from breach of these Terms, gross negligence, or wilful misconduct, subject to the limitation of liability set forth above.

12. Term and termination

These Terms remain in force until terminated. Either party may terminate for material breach that is not cured within thirty (30) days of written notice. Open Finance Infrastructure Ltd. may terminate immediately where required by regulatory authority or where continued service would be unlawful.

13. Governing law

These Terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of London, England, except that Open Finance Infrastructure Ltd. may bring proceedings in any jurisdiction to enforce intellectual property rights or seek injunctive relief.

14. Contact

Questions regarding these Terms: [email protected].